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    Ryan Crawford
  • Creative - Professional - Passionate
    IT EXECUTIVE

About Me

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Ryan Crawford

IT EXECUTIVE

IT Executive with experience in Manufacturing and Finance.

Qualified and experienced in Engineering, Process, Lean and Agile, my real passion lies in how I integrate these with logical, systems thinking to solve real problems – recognizing that value is created when problems are solved in ways which matter to customers.

I thrive on exploring and discovering creative and innovative solutions to deliver the what matters for customers – regardless of whether these solutions are a configuration of product and/or service, and whether they are managed, distributed, or sold in the financial or manufacturing sectors. I see the customer holistically and always solve the problem from the perspective of the customer.

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  • Birthdate : 03/03/1978
  • LinkedIn : Click Here
  • Email : ryan@rcrawford.co.za
  • Website : www.rcrawford.co.za
  • Twitter : Click Here
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Sectors

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Years Experience

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Projects Done

LEADERSHIP

A number of years of experience in Senior and Executive Management, with a mature and developed Leadership style, capable of providing strategic direction to large and complex organisations.

PROJECT MANAGEMENT

Ceritified in PRINCE2 Project Management, led multiple projects and programmes across many instances with users across the globe.

PROCESS MANAGEMENT

Skilled and experienced in Process Management and Governance, including Business Process Management, Continuous Improvement and Lean.

My Productions

My Skills

91

Process Management

Designed, built and led a centralised Process Management Capability for a large Financial Institution.

80

Lean Manufacturing

Applied Lean Manufactruing tools and principles in analysis and change of process and system, across Manufacturing and Finance.

85

Change Management

Experienced in leading large change transformations across organisations, involving technical and people change.

70

Strategic Planning

Responsible for the setting of business and IT strategic plans and extending these into strategic and business objective planning.

55

Agile / SAFe

Recently exposed to Agile change methods, including certification in Scaled Agile Framework 4.0.

85

Customer Experience

Application of intervention theory and Customer Experience design to truely understand the Customer Problem and What Matters.

  • Communication 90%
  • Leadership 85%
  • Directing Autonomous Teams 80%
  • Conflict Resolution 70%
  • Problem Solving 95%
  • Stakeholder Management 80%

I am always Interested

ASK Me   Download Resume

My Resume

  • Experience

  • Financial Institution

    Executive Head - Process Management

    As Executive Head of Process Management and Governance, drive a mandate to design, manage, control and govern all of the business processes for Personal and Business Banking South Africa. This capability and role is in support of various strategic objectives which require the standardisation, optimisation and automation of processes, and which leads all Lean, Continuous Improvement and Change Programmes for the bank.

    JAN 2014 to APR 2017

  • Precious Metals / AUTOMOTIVE

    Regional Business Systems Manager

    The Regional Business Systems Manager, Europe, is responsible for the strategic planning and programme management of business systems for the ECT European region, managing and controlling resources (IT manager(s), IS manager(s), Business Analysts) across multiple sites for the purpose of aligning IT and IS projects to the regional and divisional goals and objectives.

    JUN 2010 to DEC 2013

  • Precious Metals / AUTOMOTIVE

    ERP Project Manager

    Appointed as ‘ERP Project Manager’ to project manage the full system development lifecycle of a SAP ERP implementation, involving a global template design anbd extending across Finance, Materials, Warehousing, Inventory, Sales, and Quality.

    Jan 2007 MAY 2010

  • Precious Metals / AUTOMOTIVE

    Information Systems Manager

    Managing a team of developers in the development of an MES system. Leading multiple projects across the organisation to extend the PULSE system to a full ERP system, integrating with systems such as Financials, Maintenance and Wonderware Plant Control software. Alignment of information systems strategy to that of the organisation locally and internationally.Management of all electronic system projects, spend, capex and forward planning. Supporting continuous improvement initiatives through system enablement.

    Jan 2003 to Dec 2006
  • Education

  • Scaled Agile Framework 4 - Agilist

    Scaled Agile
    2017

  • PRINCE2 Practicioner

    APM GROUP
    2010

  • BACHELOR DEGREE - INDUSTRIAL ENGINEERING

    University of the Witwatersrand
    2000

My TESTIMONIALS

References from LinkedIn

"Ryan is a methodic professional wth amazing leadership skills. He always has a creative, positive outlook and he’s good at organizing and bringing people together. His presentation style is open and inviting to questions, engaging, and thorough. He would be a true asset for any positions requiring pragmatism, dedication, and global vision."

Marcela Soler

Commercial Finance European Region @Johnson Matthey

"I have worked with Ryan on a critical SAP implementation with a lot of challenges. Ryan has always been very supportive in all phases of the project ; be it offshore / onsite interactions. His support and deep understanding of the systems and landscapes helped us make the project go live. I look forward to work in future with Ryan.."

Sayalee Marathe

Entrepeneur @aadyaa.com

"Ryan has been successful in applying his strong people management skillset, and experience in developing the IT strategy for the European region. He has strong leadership skills and drives his IT strategy with passion, dedication and clear direction. The value is seen in a sustained, stable IT infrastructure and software, all of which drives the daily operations."

Erol Cacouratos

Applications Manager @Johnson Matthey

Links to ARTICLES and PROFILES

My Process

  1. UNDERSTAND THE SYSTEM

    Apply Systems Thinking to truely understand the complete system and ecosystem, including the current performance of the system.

  2. UNLEARN

    Recognise the management thinking which led to the design of the system and measures, and how they do not align to the real purpose - remove this thinking.

  3. LEARN TO LEARN

    Test and experiement in a controlled environment, to ensure the data is understood without being compromised by the system and/or system conditions.

  4. LEARN TO GROW

    Apply method based on data to grow the proven Proof of Concept for scale and industrialisation, removing system conditions that are barriers and utilising Agile methods for delivery.

  5. SOLVE THE CUSTOMER PROBLEM

    Understand the real customer problem and what matters, and with measures from a customer perspective, use imperical data to guide on solving them perfectly.

Get in touch

Johannesburg, South Africa

ryan @ rcrawford . co . za

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